Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 28, 2024 - 03:30 IST
Scheduled
* Date and Time * Feb 28 22:00 - 23:00 UTC * Feb 29 03:30 - 04:30 IST * Feb 29 07:00 - 08:00 KST * Duration of downtime: 20 minutes during the maintenance window * Purpose: major version upgrade of the database (bi-yearly) * Service impact * Full outage (APIs will get 5xx errors) during the downtime * Announcements, GDPR will be stopped for an hour beforehand * Affected product: Chat and Desk